Miklos KOVACS

Infrastructure Specialist/IT Generalist

About

As a Microsoft Certified Solution Expert I have an extensive knowledge of Microsoft based technologies and relevant experience of network, hardware, storage technologies and IT operations framework in theory and in practice as well. My wide range of experiences are providing an excellent basis when it comes to analyzing complex issues. As a self-made IT professional I'm always eager to keep myself up to date in technology and trends and gain as much hands-on experience as I can. This is my main drive when I'm choosing new challenges in my professional life. Currently I'm on my way to adapt more than a decade of large-scale server administration to the world of cloud computing. I'm a well organized person who is successfully using different productivity tools to deal with the variety of tasks, deadlines and priorities.

Experiences

Cloud Engineer

Lufthansa Systems 2022.01 - Present

Plan, implement, manage and monitor cloud solutions with a specific focus on MS Azure. My tasks includes:

Identifying and using appropriate cloud services to support applications in the cloud
Migrating on-premise applications of the organization to the cloud
Supporting security compliant design and implementation
Supporting monitoring cloud services in production and technical problem resolution
Supporting cost estimation and optimization
Working together with the agile product teams
Implementing IT automation
Supporting the DR plans.

Technical Support Consultant

ExxonMobil 2019.08 - 2021.02

I served as a technical resource for all company's windows server and Storage (array/Backup) related projects in the EMEA region.

Worked on initiative or projects to meet customer and management request and I was the focal contact for divestment related activities in EMEA within Server and Storage scope.
Consulting with clients on Service Requests and projects relating to ExxonMobil computing infrastructure
Documenting recommendations using existing best practices for infrastructure changes.

Windows IT Professional

BT Global Services 2015.04 - 2019.08

Contribute and responsible of the end to end design process including high and low level designs, cost estimates and implementation of new servers, services and applications.

Assessing and interpreting solution designs
Determining impact and requirements for in-life support
Implementing and transitioning new managed IT solutions into support
Providing expert technical support to customers and solutions.
Testing and evaluation of IT infrastructure against customer and contractual requirements in order to determine readiness for live support.
Also ensuring proper server management via GPOs, login scripts, WSUS, EPO Server, MS System Center etc.

Systems Engineer

Lufthansa System 2013.07 - 2015.04

Engineering the systems which were assigned to me

Dealt with incident, change, problem, and release management tasks
Second level operations support, resolving of other specialist groups' requests
Writing and keeping up to date documentation and reports

L2 Systems Administrator

Lufthansa Systems 2012.01 - 2013.07

Responsible for general Windows system administration, including:

OS patching,
File and user administration and authorization,
Deploying and configuring SCCM site servers
Troubleshooting escalated incidents,
Managing and deploying Citrix farms,
Backup, restore and system recovery

Senior Systems Administrator

Eldacon Kft. 2006.2 - 2011.12

Designing, deploying and maintenance of customer's infrastructure, including:

Active Directory,
Windows, SQL and Exchange Servers
Schedule, maintenance and control of backup jobs.

Helpdesk Technician

T-Online Hungary 2003.03 - 2005.12

First line support on phone to home and business users, mainly:

Set up and troubleshoot Internet connection
Set up and troubleshoot email accounts
Reset passwords

Infrastructure Specialist/IT Generalist

About

Experiences